Volunteer Highlight: Laura at the Agape House in Bristol

Apr 1, 2020 | UA News

Laura Trinks volunteers as an Administrative Assistant at the Agape House, a ministry in the UA network that lovingly serves the homeless and people in need through a day center, life skills ministry, street outreach, food pantry, and friendship. Laura’s volunteer job description was mostly about filing, answering the phone, computer skills and organizing paper work. The day I met her, she spoke about covering the front desk, helping sort baby clothes, learning the names of The Crew that visits every day, and “really, just doing whatever needs to be done.”

How did you get involved with The Agape House?

I used to be a mortgage broker, but I stopped that a while ago when I got married and I felt like “I want to do something.” I was looking for a way to volunteer on Volunteer Match and this position seemed like a good fit for what I could do and what I was comfortable with, plus the location was a good fit. Then I filled out an application with Urban Alliance. I went in and met with Rosa at Urban Alliance, and then I came to the Agape House and met with Christine. And it worked out great.

What is a typical day like for you?

I’m technically Christine’s assistant, but I do whatever they need me to do on any given day. I could help out in the clothing room or the front desk. Sometimes, I’m in the life skills room if someone needs help applying for Social Security or unemployment, because sometimes people don’t feel comfortable with the technology. We’ll help with resumes, or finding apartments. So, where we see a need, we try to fill it.

What’s changed and what’s stayed the same for you in light of COVID-19?

We still treat people just like we treat everybody else. People could probably get a cup of coffee anywhere, but they come here because of the personal connections. That hasn’t changed.

Walking from my car this morning, I had to keep reminding myself – I’m not supposed to hug anybody.

What would you say to someone who would like to volunteer?

I was worried when I first came to volunteer. I had never really volunteered before. I wondered “will these people even accept me because my life is so different?” I didn’t have to worry.   I don’t know where our Crew would go if we weren’t here.

I think everybody should have this experience.


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The staff at Urban Alliance are familiar with Pastor Frank because he is a regular attendee to many of the trainings Urban Alliance provides on subjects like domestic violence, addressing childhood trauma, and better counseling techniques. “That’s been so valuable to me to be able to bring that back, not only in my counseling but also in my teaching and preaching ministries, “ shared Termine.

Pastor Frank was also one of the original members of the Micah group, a group of pastors that meets at Urban Alliance to discuss and strategize about challenging issues that face the church today. One of those earlier discussions on justice, incarceration, and returning citizens was particularly memorable. “We all lamented the fact that these men and women were coming out of prison into our churches and just kind of being thrown there,” said Termine, “We could do better than this.” That discussion planted the seeds that eventually led to the creation of Second Chance Churches – an opportunity for churches to provide support and mentoring to returning citizens that continues today.

When we asked Pastor Frank what he would say to another church that was unaware of Urban Alliance, he said, “If you are looking to get out in the community and make a difference in the community, Urban Alliance is a super way to do it. We’re a small church … we can’t do everything. Urban Alliance is a pathway to get our people involved in ministries that are already doing it, doing it well, and just need extra volunteers.”

Pastor Frank Termine’s story embodies many things we are trying to accomplish at Urban Alliance: supporting organizations in the communities they serve with training, resources, and opportunities to make a difference. Pastors and non-profit leaders face a wide range of challenges and, therefore, need a wide range of help and resources. Your support can help turn stories of struggle into stories like you find at Calvary Church.

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