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Organizational Resources

Privacy Policy

Thank you for visiting our website and reviewing our Privacy Policy. This website, urbanalliance.com (“Site”), is operated on behalf of Urban Alliance, Inc. (“Urban Alliance,” “UA,” “we,” “us,” and “our”). Your privacy is important to us. We are committed to protecting the privacy and security of the users of our site. It is our policy to protect your Personal Information (as defined below) and to use it in accordance with this Privacy Statement. This Privacy Policy only covers privacy practices involving information we collect online. Please note that your use of the Site and services is subject to our Terms and Conditions of Service, which you may access from the bottom left corner of any page by clicking on Terms and Conditions.

1.  INFORMATION WE COLLECT FROM YOU

Like many other websites, we automatically collect information about your internet connection, such as:

  • The IP address of the server you used to access the internet;
  • The name of the website from which you linked directly to our Site;
  • The date and time you access our Site; and
  • The Site pages you visit.

This information (“Non-Personal Information”) does NOT identify you personally. We use this Non-Personal Information to monitor the effectiveness of the Site, identify areas of interest, and consider potential improvements to the Site.

If you choose to use certain features and functions of the Site, we may ask you to provide certain personally identifiable information (“Personal Information”) without which these features cannot work. By providing such information, you consent to our collection and use of it, as described in this Privacy Policy.

The Personal Information you provide includes information provided during any registration process, including contact information, such as your name, organization name, address, and email address, and information about your interests and preferences.

2.  USE OF YOUR PERSONAL INFORMATION

We use Personal Information obtained from you to provide services that you request; respond to your questions or inquiries; identify areas of user interest; and consider potential improvements to our Site. Except as otherwise provided in this policy, we reasonably endeavor to ensure that we never intentionally disclose any personal identification information about you as an individual user to any third party. The only way a third party would receive your information would be if we received your permission (through opting in or similar procedures), or as permitted or required under law. If you do “opt in,” you may choose to “opt out” at any time, even after you have provided personal information, by following the procedures set forth below at the end of this Privacy Policy. You are responsible for maintaining the confidentiality of your information and any password provided to access private areas of the Site. You shall be responsible for all uses of your registration, whether or not authorized by you. You agree to immediately notify us of any unauthorized use of your registration or password.

Specific ways we use information include:

  • You can contact us directly with questions or comments or to request additional information by following the links on the “Contact Us” section of our Site. These links require you to give certain Personal Information so that we may respond to your inquiry.
  • We may use your Personal Information to contact you regarding additional services and features or requesting your feedback about your experience with the Site.

3.  LINKS

We provide links on the Site to other sites of interest. We do not endorse the content of these sites or guarantee that they will abide by this Privacy Policy. Your use of such linked sites is subject to the terms and conditions and privacy policies of the providers of those sites. We encourage our users to be aware when they leave our Site and to read the privacy policies of each site that collects Personal Information.

4.  PROTECTING YOUR INFORMATION

Urban Alliance use a variety of security measures to protect your data, including physical, electronic, and procedural safeguards. We protect our website with industry standard protocols (like SSL/TLS). We use trusted third party partners to manage contact information and credit card transactions. All payment processors are PCI compliant, protecting credit card and other financial data. All donor management platforms have strict security measures in place to protect contact and historical information.

Our donor management providers, and their Security Policies are as follows:

We will only disclose your Personal Information in the following circumstances without first obtaining your consent:

  • Like any other site, we may be asked to provide Personal Information in certain types of legal or law enforcement proceedings such as a search warrant, subpoena, statute or court order.
  • We may use third party contractors and service providers to facilitate our services, and they may have access to Personal Information. For example, we may outsource one or more aspects of our Site to a contractor or service provider who performs services according to our requirements. In these cases we will restrict through written agreements how these contractors or service providers may use or disclose the Personal Information to which they have access, in a way that is consistent with fulfilling the mission of Urban Alliance.
  • Please remember that, although we endeavor to select only reputable organizations who share our commitment to customer privacy, we are in no way responsible for the actions or policies of these other organizations.

5.  USE OF COOKIES

The use of cookies enables us to enhance your visits to the Site. Cookies are alphanumeric identifiers that are transferred to your computer’s hard drive through your web browser. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, but this could limit your ability to use some features. Cookies enable us to recognize your browser and provide features that are tailored to your needs.

We may use information from cookies for purposes of planning and tracking, as well as assessing the technical function of the Site. We may also use cookies to track information about which pages you visit within the Site to help us gauge the effectiveness of the Site or our content.

6.  PROVIDING AND RECEIVING INFORMATION

You can always choose not to provide information or to opt out of receiving communications from us at any time. We give users the following options:

Email:   info@urbanalliance.com to send us an email about your concerns.
Phone:   860-986-7724
Mail:   Urban Alliance, Inc. | 750 Main Street, Suite 1208 | Hartford, CT  06103

 7.  CHANGES TO THIS POLICY

We may change this Privacy Policy from time to time. If we do make a change, we will post the revised Privacy Policy on this Site. We encourage you to review this Privacy Policy periodically. Questions, comments, or complaints about our privacy policies should be submitted to us by one of the methods listed above.

8. YOUR ACCEPTANCE OF OUR PRIVACY POLICY

By using the Site, you signify your acceptance of our Privacy Policy and your understanding of the scope and limitations of the protections provided under the Privacy Policy and our Terms and Conditions of Use (provided under separate cover). If you do not agree to these policies, please do not use our Site. Your continued use of the Site following the posting of any changes to these policies will mean that you accept those changes.

LAST UPDATED: 18 June 2023